1. Information We Collect
When you interact with FAZZO Studio, we may collect the following information:
1.1 Personal Information
We collect personal information that you voluntarily provide when placing an order, signing up for our newsletter, or contacting us. This may include:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (processed securely via third-party payment providers)
1.2 Automatically Collected Information
When you visit our website, we may collect certain data automatically, such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Site
We use this data to improve website performance and enhance your shopping experience.
1.3 Cookies and Tracking Technologies
We use cookies to personalise your experience, analyse website traffic, and track marketing performance. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
FAZZO Studio uses your information for the following purposes:
- To process and fulfil orders – including shipping, payment processing, and order confirmation.
- To communicate with you – responding to inquiries, sending order updates, and providing customer support.
- To improve our website – analysing user behaviour to enhance our services and design.
- To send marketing emails (with your consent) – including promotions, new collections, and brand updates.
- To comply with legal obligations – such as tax and business regulations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share necessary details with third parties in the following cases:
- Payment Processors: We use secure third-party payment gateways (e.g., PayPal, Stripe) to handle transactions.
- Shipping Providers: Your address and contact details are shared with Australia Post to facilitate delivery.
- Legal Compliance: If required by law, we may disclose personal data to authorities.
All third-party services we use comply with strict security standards to protect your data.
4. Data Security
We implement strong security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no online transmission is 100% secure, so we encourage customers to take precautions when sharing sensitive data online.
5. Your Rights
You have the right to:
- Access your personal data – Request a copy of the information we hold about you.
- Correct your information – Update any inaccurate or incomplete details.
- Delete your data – Request removal of your personal information (unless required for legal reasons).
- Withdraw consent – Unsubscribe from marketing communications at any time.
To exercise your rights, please contact hello@fazzostudio.com.
6. Retention of Data
We retain your personal information for as long as necessary to fulfil orders, comply with legal obligations, and support business operations. If you request data deletion, we will remove your details unless required by law to keep certain records.
7. Third-Party Links
Our website may contain links to external sites. FAZZO Studio is not responsible for the privacy practices of third-party websites. Please review their policies before sharing personal information.
8. Updates to This Policy
FAZZO Studio may update this Privacy Policy from time to time to reflect changes in our business practices. The latest version will always be available on our website.
9. Contact Us
For any questions regarding this Privacy Policy or how we handle your data, please contact:
Email: hello@fazzostudio.com
Website: www.fazzostudio.com
Thank you for trusting FAZZO Studio. Your privacy is important to us!
